![]() If you have multiple monitors, unplug the second monitor. Uninstall and reinstall Lockdown Browser. Restart your computer and close all applications before starting Lockdown Browser. The instructor can choose to review the recording if they suspect academic misconduct. Update to the latest version select About from the top of the program. It must be used with the Respondus LockDown Browser. Respondus Monitor records the students as they take the test using their web camera. If the above steps fail to resolve your issue, a temporary workaround would be to use an external webcam.įor additional assistance, please contact Information Technology Services at 41 or through chat. Quizzes created for use with LockDown Browser cannot be accessed with standard browsers. In some cases, updating the driver may help.If a computer camera driver was recently updated and your webcam has stopped working with LockDown Browser, consider rolling back to the previous version of the driver. ![]() Be sure to re-enable anti-virus software after troubleshooting.
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